Welcome to our Online Help for Eco-Visio®!

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Find below resources to learn how to use the Eco-Visio® software.

Explore our knowledge base (mainly in the form of video tutorials) for each level of rights: administrator, manager, viewer.

Administrator

You will find in this section information about managing your users (creation, modification, removal, etc.).

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Manager

This section presents information about managing counting sites & counters, tags, events, alerts and data (import/export).

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Viewer

This section is dedicated to the management of dashboards, widgets, data analysis and report creation.

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Frequently Asked Questions

Quick answers to our frequently asked questions:

Does the data at 10 am correspond to the data collected between 9:00 am and 10:00 am or 10:00 am and 11:00 am ?

In hourly analysis format, the data at 11:00 am corresponds to the counts saved between 11:00 am and 12:00 pm.

In 15-minute analysis format, the data at 11:00 am corresponds to the counts saved between 11:00 am and 11:15 am.

What is the difference between a counting site and a counter?

The counter is the physical system which is used to count.

The counting site is the zone or the area where one or multiple counters are registering data.

What is a counting site?

A counting site is an area where counting is performed.

Several counters can be attached to a single counting site.

Do you still have questions? We can help you!

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