{"id":2166,"date":"2021-10-06T12:12:12","date_gmt":"2021-10-06T10:12:12","guid":{"rendered":"https:\/\/help.eco-visio.net\/?page_id=2166"},"modified":"2025-03-04T10:28:11","modified_gmt":"2025-03-04T09:28:11","slug":"home","status":"publish","type":"page","link":"https:\/\/help.eco-visio.net\/index.php\/en\/","title":{"rendered":"Home"},"content":{"rendered":"<p>[vc_row row_content_display=&#8221;full_width&#8221; row_content_display_align=&#8221;center&#8221; row_type=&#8221;parallax&#8221; plx_background_image_position=&#8221;center top&#8221; plx_background_opacity=&#8221;true&#8221; plx_background_opacity_color=&#8221;rgba(55,56,53,0.49)&#8221; css=&#8221;.vc_custom_1702462839868{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1702458896356{background-color: #ffffff !important;}&#8221;][vc_cta h2=&#8221;Legacy Eco-Visio platform&#8221; h2_font_container=&#8221;font_size:35&#8243; h2_google_fonts=&#8221;font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal&#8221; txt_align=&#8221;center&#8221; add_button=&#8221;bottom&#8221; btn_title=&#8221;Legacy Online Help&#8221; btn_style=&#8221;gradient-custom&#8221; btn_gradient_custom_color_1=&#8221;#d4d600&#8243; btn_gradient_custom_color_2=&#8221;#d4d600&#8243; btn_gradient_text_color=&#8221;#3c3c3c&#8221; btn_align=&#8221;center&#8221; use_custom_fonts_h2=&#8221;true&#8221; css=&#8221;.vc_custom_1705500872137{background-color: #ffffff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; btn_link=&#8221;url:https%3A%2F%2Fhelp.eco-visio.net%2Findex.php%2Fen%2Fbase-connaissance%2Feco-visio-knowledgebase%2F|title:Access%20the%20historical%20knowledgebase%20for%20our%20Legacy%20Eco-Visio%20Licences&#8221;]If you&#8217;ve had your Eco-Visio license for a long time and haven&#8217;t yet switched over to our new data offers, this is where you&#8217;ll find the answers to your questions![\/vc_cta][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1702460895413{background-color: #ffffff !important;}&#8221;][vc_cta h2=&#8221;New Eco-Visio platform&#8221; h2_font_container=&#8221;font_size:35&#8243; h2_google_fonts=&#8221;font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal&#8221; txt_align=&#8221;center&#8221; add_button=&#8221;bottom&#8221; btn_title=&#8221;New Online Help&#8221; btn_style=&#8221;gradient-custom&#8221; btn_gradient_custom_color_1=&#8221;#d4d600&#8243; btn_gradient_custom_color_2=&#8221;#d4d600&#8243; btn_gradient_text_color=&#8221;#3c3c3c&#8221; btn_align=&#8221;center&#8221; use_custom_fonts_h2=&#8221;true&#8221; css=&#8221;.vc_custom_1705500971772{background-color: #ffffff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; btn_link=&#8221;url:https%3A%2F%2Fhelp.eco-visio.net%2Findex.php%2Fen%2Feliza-new-online-help%2F|title:Access%20the%20knowledgebase%20for%20the%20new%20Eco-Visio%20packages.%20Select%20your%20package%20to%20access%20the%20content.&#8221;]Have you recently switched to our new Eco-Visio packages (Light, Essential, Professional or Expert)? This is where you&#8217;ll find answers to all your questions about Eco-Visio![\/vc_cta][\/vc_column][\/vc_row][vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;yes&#8221;][\/vc_row][vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;yes&#8221;][vc_column][vc_separator][vc_column_text]<\/p>\r\n<h2 class=\"wp-block-heading\">News and release notes<\/h2>\r\n<p>Eco-Visio is regularly updated to bring you ever more advanced data analysis functionalities.<\/p>\r\n<p>[\/vc_column_text][vc_btn title=&#8221;What&#8217;s new&#8221; color=&#8221;inverse&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fhelp.eco-visio.net%2Findex.php%2Fen%2Feco-visio-news%2F|title:Eco-Visio%20release%20notes&#8221;][\/vc_column][\/vc_row][vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;yes&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1706262988877{margin-top: 20px !important;}&#8221;]<\/p>\r\n<h3 class=\"wp-block-heading\">Most viewed articles<\/h3>\r\n<!-- \/wp:post-content -->\r\n<p><!-- wp:shortcode --><div class=\"theme-widget vc_kb_article_type\"><h6 style=\"text-align:right;\"><span><\/span><\/h6><ul class=\"clearfix\"><li class=\"articles\"><a href=\"https:\/\/help.eco-visio.net\/index.php\/fr\/knowledgebase\/restaurer-un-site-supprime\/\" rel=\"bookmark\">Restaurer un site de comptage supprim\u00e9<\/a><\/li><li class=\"articles\"><a href=\"https:\/\/help.eco-visio.net\/index.php\/fr\/knowledgebase\/create_event\/\" rel=\"bookmark\">Cr\u00e9er un \u00e9v\u00e8nement<\/a><\/li><li class=\"articles\"><a href=\"https:\/\/help.eco-visio.net\/index.php\/fr\/knowledgebase\/duplicate_widget\/\" rel=\"bookmark\">Dupliquer un widget<\/a><\/li><li class=\"articles\"><a href=\"https:\/\/help.eco-visio.net\/index.php\/fr\/knowledgebase\/creer-une-formule-de-site\/\" rel=\"bookmark\">Cr\u00e9er une formule de site (ESSENTIEL, PROFESSIONNEL &#038; EXPERT)<\/a><\/li><\/ul><\/div>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1706262977462{margin-top: 10px !important;}&#8221;]<\/p>\r\n<div class=\"wp-block-column\"><!-- \/wp:shortcode --><\/div>\r\n<h2 class=\"wp-block-heading has-text-align-center\"><!-- \/wp:column --><\/h2>\r\n<!-- wp:column {\"width\":\"50%\"} -->\r\n<div class=\"wp-block-column\"><!-- wp:heading {\"level\":3} -->\r\n<h3 class=\"wp-block-heading\">FAQ<\/h3>\r\n<!-- \/wp:heading -->\r\n<p><!-- wp:shortcode -->[vc_toggle title=&#8221;What is the difference between a counting site and a counter?&#8221; style=&#8221;round&#8221; color=&#8221;sandy_brown&#8221; custom_font_container=&#8221;tag:h6|text_align:left&#8221; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]The counter is the physical system which is used to count.<\/p>\r\n<p>The counting site is the zone or the area where one or multiple counters are registering data.[\/vc_toggle][vc_toggle title=&#8221;What is a counting site?&#8221; style=&#8221;round&#8221; color=&#8221;sandy_brown&#8221; custom_font_container=&#8221;tag:h6|text_align:left&#8221; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]A counting site is an area where counting is performed.<\/p>\r\n<p>Several counters can be attached to a single counting site.[\/vc_toggle]<\/p>\r\n<\/div>\r\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;center&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;yes&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1741080483651{margin-top: 20px !important;}&#8221;]<\/p>\r\n<h2 id=\"contactez-nous\" class=\"wp-block-heading\" style=\"text-align: center;\">Do you still have questions? We can help you!<\/h2>\r\n<p style=\"text-align: center;\">Contact us and we will get back to you!<\/p>\r\n<p>[\/vc_column_text]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f12-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"12\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php\/wp-json\/wp\/v2\/pages\/2166#wpcf7-f12-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"12\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f12-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Your name (*)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your email address (*)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Phone (*)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"phone\" \/><\/span> <\/label>\n<\/p>\n<p><label> Organisation (*)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"organisation\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"organisation\" \/><\/span> <\/label>\n<\/p>\n<p><label> Serial Number<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"serialnumber\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"serialnumber\" \/><\/span> <\/label>\n<\/p>\n<p><label> Site Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"sitename\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"sitename\" \/><\/span> <\/label>\n<\/p>\n<p><label> Country<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"country\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"country\"><option value=\"\"><\/option><option value=\"Australia\">Australia<\/option><option value=\"Canada\">Canada<\/option><option value=\"New Zealand\">New Zealand<\/option><option value=\"Norway\">Norway<\/option><option value=\"Sweden\">Sweden<\/option><option value=\"United States\">United States<\/option><option value=\"Other country\">Other country<\/option><\/select><\/span><\/label>\n<\/p>\n<p><label> Your message (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row]<\/p>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_content_display=&#8221;full_width&#8221; 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