{"id":2090,"date":"2021-09-17T11:43:31","date_gmt":"2021-09-17T09:43:31","guid":{"rendered":"https:\/\/help.eco-visio.net\/?page_id=2090"},"modified":"2024-10-02T16:09:56","modified_gmt":"2024-10-02T14:09:56","slug":"home","status":"publish","type":"page","link":"https:\/\/help.eco-visio.net\/index.php\/fr\/","title":{"rendered":"Accueil"},"content":{"rendered":"<p>[vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;yes&#8221;][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row row_content_display=&#8221;full_width&#8221; row_content_display_align=&#8221;center&#8221; row_type=&#8221;parallax&#8221; plx_background_image_position=&#8221;center top&#8221; plx_background_opacity=&#8221;true&#8221; plx_background_opacity_color=&#8221;rgba(55,56,53,0.49)&#8221; css=&#8221;.vc_custom_1702462839868{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1702458896356{background-color: #ffffff !important;}&#8221;][vc_cta h2=&#8221;Licences historiques&#8221; h2_font_container=&#8221;font_size:35&#8243; h2_google_fonts=&#8221;font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal&#8221; h4=&#8221;Eco-Visio&#8221; txt_align=&#8221;center&#8221; add_button=&#8221;bottom&#8221; btn_title=&#8221;Aide en ligne licences historiques&#8221; btn_style=&#8221;gradient-custom&#8221; btn_gradient_custom_color_1=&#8221;#d4d600&#8243; btn_gradient_custom_color_2=&#8221;#d4d600&#8243; btn_gradient_text_color=&#8221;#3c3c3c&#8221; btn_align=&#8221;center&#8221; use_custom_fonts_h2=&#8221;true&#8221; css=&#8221;.vc_custom_1705052492472{background-color: #ffffff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; btn_link=&#8221;url:https%3A%2F%2Fhelp.eco-visio.net%2Findex.php%2Ffr%2Fbase-connaissance%2Fbase-de-connaissances-eco-visio%2F|title:Acc%C3%A9der%20%C3%A0%20la%20base%20de%20connaissances%20de%20nos%20licences%20historiques.&#8221;]Si vous avez votre licence Eco-Visio depuis longtemps et n&#8217;avez pas encore bascul\u00e9 vers nos nouvelles offres de donn\u00e9es, c&#8217;est par ici que vous trouverez les r\u00e9ponses \u00e0 vos questions ![\/vc_cta][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1702460895413{background-color: #ffffff !important;}&#8221;][vc_cta h2=&#8221;Nouvelles offres&#8221; h2_font_container=&#8221;font_size:35&#8243; h2_google_fonts=&#8221;font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal&#8221; h4=&#8221;Eco-Visio&#8221; txt_align=&#8221;center&#8221; add_button=&#8221;bottom&#8221; btn_title=&#8221;Aide en ligne nouvelles offres&#8221; btn_style=&#8221;gradient-custom&#8221; btn_gradient_custom_color_1=&#8221;#d4d600&#8243; btn_gradient_custom_color_2=&#8221;#d4d600&#8243; btn_gradient_text_color=&#8221;#3c3c3c&#8221; btn_align=&#8221;center&#8221; use_custom_fonts_h2=&#8221;true&#8221; css=&#8221;.vc_custom_1705052503082{background-color: #ffffff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; btn_link=&#8221;url:https%3A%2F%2Fhelp.eco-visio.net%2F%3Fpage_id%3D5358%26preview%3Dtrue|title:D%C3%A9couvrir%20l&#8217;aide%20en%20ligne%20pour%20les%20offres%20LIGHT%2C%20ESSENTIEL%2C%20PROFESSIONNEL%20et%20EXPERT.&#8221;]Vous avez r\u00e9cemment bascul\u00e9 vers nos nouvelles offres Eco-Visio (Light, Essentiel, Professionnel ou Expert) ? C&#8217;est ici que vous trouverez toutes les r\u00e9ponses \u00e0 vos questions sur l&#8217;utilisation d&#8217;Eco-Visio ![\/vc_cta][\/vc_column][\/vc_row][vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;yes&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_separator][vc_column_text]<\/p>\r\n<h2 class=\"wp-block-heading\">Mises \u00e0 jour Eco-Visio<\/h2>\r\n<p>Eco-Visio b\u00e9n\u00e9ficie de mises \u00e0 jour r\u00e9guli\u00e8res pour vous apporter des fonctionnalit\u00e9s toujours plus avanc\u00e9es dans l&#8217;analyse de donn\u00e9es.[\/vc_column_text][vc_btn title=&#8221;D\u00e9couvrir l&#8217;historique des mises \u00e0 jour d&#8217;Eco-Visio&#8221; color=&#8221;inverse&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fhelp.eco-visio.net%2Findex.php%2Ffr%2Fnouveaute-eco-visio%2F|title:Consulter%20le%20contenu%20des%20derni%C3%A8res%20mises%20%C3%A0%20jour&#8221;][\/vc_column_inner][\/vc_row_inner][vc_column_text]<\/p>\r\n<p>&nbsp;<\/p>\r\n<div class=\"wp-block-columns is-not-stacked-on-mobile has-background\">\r\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis: 50%;\">\r\n<h3 class=\"wp-block-heading\">Articles les plus consult\u00e9s<\/h3>\r\n\r\n\r\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;yes&#8221;][vc_column]<div class=\"theme-widget vc_kb_article_type\"><h6 style=\"text-align:;\"><span><\/span><\/h6><ul class=\"clearfix\"><li class=\"articles\"><a href=\"https:\/\/help.eco-visio.net\/index.php\/fr\/knowledgebase\/restaurer-un-site-supprime\/\" rel=\"bookmark\">Restaurer un site de comptage supprim\u00e9<\/a><\/li><li class=\"articles\"><a href=\"https:\/\/help.eco-visio.net\/index.php\/fr\/knowledgebase\/create_event\/\" rel=\"bookmark\">Cr\u00e9er un \u00e9v\u00e8nement<\/a><\/li><li class=\"articles\"><a href=\"https:\/\/help.eco-visio.net\/index.php\/fr\/knowledgebase\/duplicate_widget\/\" rel=\"bookmark\">Dupliquer un widget<\/a><\/li><li class=\"articles\"><a href=\"https:\/\/help.eco-visio.net\/index.php\/fr\/knowledgebase\/creer-une-formule-de-site\/\" rel=\"bookmark\">Cr\u00e9er une formule de site (ESSENTIEL, PROFESSIONNEL &#038; EXPERT)<\/a><\/li><\/ul><\/div>[\/vc_column][\/vc_row][vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;yes&#8221;][vc_column][vc_column_text]<\/p>\n<\/p>\r\n<p><br \/><\/p>\r\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis: 50%;\">\r\n<h3>FAQ<\/h3>\r\n\r\n\r\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;yes&#8221;][vc_column][vc_toggle title=&#8221;La donn\u00e9e de 11:00 correspond-elle aux donn\u00e9es de 10:00 \u00e0 11:00 ou de 11:00 \u00e0 12:00 ?&#8221; style=&#8221;round&#8221; color=&#8221;sandy_brown&#8221; custom_font_container=&#8221;tag:h6|text_align:left&#8221; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]En format d&#8217;analyse heure par heure, les donn\u00e9es de 11h00 correspondent aux comptages enregistr\u00e9s entre 11h00 et 12h00. Dans le format d&#8217;analyse par quart d&#8217;heure, les donn\u00e9es de 11h00 correspondent aux comptages enregistr\u00e9s entre 11h00 et 11h15.[\/vc_toggle][vc_toggle title=&#8221;Qu&#8217;est-ce qu&#8217;un site de comptage ?&#8221; style=&#8221;round&#8221; color=&#8221;sandy_brown&#8221; custom_font_container=&#8221;tag:h6|text_align:left&#8221; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]Le site de comptage est le lieu sur lequel le compteur est install\u00e9. Plusieurs compteurs peuvent \u00eatre rattach\u00e9s \u00e0 un m\u00eame site de comptage.[\/vc_toggle][vc_toggle title=&#8221;Quelle est la diff\u00e9rence entre le compteur et le site de comptage ?&#8221; style=&#8221;round&#8221; color=&#8221;sandy_brown&#8221; custom_font_container=&#8221;tag:h6|text_align:left&#8221; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]Le compteur est le syst\u00e8me physique en charge de collecter les donn\u00e9es. Le site de comptage est le lieu sur lequel le compteur est install\u00e9.[\/vc_toggle][\/vc_column][\/vc_row][vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;yes&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text][vc_row][vc_column width=&#8221;1\/1&#8243;][vc_column_text] <\/p>\n<\/div>\r\n<h2 class=\"wp-block-heading has-text-align-center\"><\/h2>\r\n<p><br \/><\/p>\r\n<div class=\"wp-block-spacer\" style=\"height: 100px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n<p><br \/><\/p>\r\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\r\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis: 20%;\">\u00a0<\/div>\r\n<p><br \/><\/p>\r\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis: 60%;\"> <a id=\"contactez-nous\"><\/a> <br \/><\/div>\r\n<\/div>\r\n<h3 class=\"wp-block-heading has-text-align-center\">Avez-vous toujours des questions ?<br \/>Nous pouvons vous aider !<\/h3>\r\n<p><br \/><\/p>\r\n<div class=\"wp-block-spacer\" style=\"height: 50px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n<p><br \/><\/p>\r\n<div class=\"wp-block-contact-form-7-contact-form-selector\">[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_content_display=&#8221;in_grid&#8221; 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